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TBC Donor Portal

Welcome to the Lifesavers Club!

As a TBC Blood Donor, you have access to all your donation information through our TBC Donor Portal. To activate your personal account, you must create a username and password by clicking on the button below. Once your account is linked to your profile, you can access it by clicking “Donor Portal” at the top right-hand side of our website OR by downloading our app, TBCNow (available in any app store). If you are creating your account for the first time, please allow 24 hours for our system to sync all new data from the previous day.

Donor ID Card

If this was your first donation with TBC, you will automatically receive a Donor ID card within 4-6 weeks of your donation. If you need to order a new donor ID card, go to the online store in your donor portal and select “donor ID card.” (This does not cost any points). Donors can also edit their mailing address in the account.

Benefits

Beyond the immeasurable reward of saving lives, the TBC Rewards Program gives you fast access to:

  • View your blood type
  • Edit your contact preferences
  • See your donation eligibility date
  • Redeem your TBC Reward points (for gift cards that are non-transferable). Reward Points expire on March 1 every year. Points from the current year will be reinstated.
  • Take a survey about your donation experience
  • View mini-physical results (including your COVID-19 Antibody Test Results)

TBC Reward Points are so easy to use and I love donating blood at the center to get them! It is so easy to redeem your points and get money to the places I want to shop! They really know how to thank their donors!

-Anonymous

Where can I donate to get points?

TBC Rewards Points are offered at our fixed site donation centers. We do have special promotions at select mobile drives for rewards points, so follow us on social media or go to our Promotions page for more information.

Where can I redeem my bonus points?

If you received bonus points, CONGRATS! Please wait 48 hours to check for your bonus points in your Donor Portal. These points are often added manually, so we are going as fast as we can to get you those extra goodies!

How do I redeem my rewards?

Once you are signed in to your account, choose ONLINE STORE from the home page. Follow these instructions:

  1. Choose your gift card preference
  2. Add your gift card to your cart
  3. Confirm your order
  4. Checkout
What happens if I haven't received my eGift card?

Please check your spam/junk folder for an email from noreply@tangocard.com or tbcrewards@thebloodconnection.org.

If you have located the email in your spam folder, be sure to whitelist it to avoid future issues.

If you haven’t located it in the spam folder, make sure that you have the correct email address set as primary in your donor profile.

If you need your eGift Card resent, please contact us at 864.751.1154 or tbcrewards@thebloodconnetion.org.

Where are my COVID-19 Antibody Test Results?

Your test results will be available in your TBC Donor Portal within 7 business days. As for right now, you will only be able to access your antibody test results online and not through our app. If it has been longer than 7 business days and you still don’t have results, please contact our Donor Advocacy Department at 864.751.1153.

HAVE MORE

Questions?

Fill out the form below or you can call us at 864.751.1154. We will get back to you within 5 business days.