TBC REWARDS
Welcome to the Lifesavers Club!
As a TBC Blood Donor, you have access to all your donation information through our TBC Donor Portal. To activate your personal account, you must create a username and password by clicking on the button below. Once your account is linked to your profile, you can access it by clicking Donor Portal at the top right-hand side of our website OR by downloading our app, TBC NOW (available in any app store). If you are creating your account for the first time, please allow 24 hours for our system to sync all new data from the previous day.
Donor ID Card
If this was your first donation with TBC, you will automatically receive a Donor ID card within 4-6 weeks of your donation. If you need to order a new donor ID card, go to the online store in your donor portal and select “donor ID card.” (This does not cost any points). Donors can also edit their mailing address in the account.
Donor Portal Perks
Beyond the immeasurable reward of saving lives, the TBC Rewards Program gives you fast access to:
- View your blood type
- Edit your contact preferences
- See your donation eligibility date
- Redeem your TBC Reward points (for eGift cards that are non-transferable and have no cash value). Reward Points expire on March 1 every year. Points from the current year will be reinstated.
- Take a survey about your donation experience
- View mini-physical results
Download the TBC NOW App!
Our app makes finding a drive, ordering eGift cards, and seeing your health screening results easy! It’s your donor portal, in the palm of your hand!
- Turn your location on and find a drive closest to you
- Receive real time notifications about bonus points
- Make or change an appointment
- Take your online questionnaire the day of your appointment
- Redeem your TBC Reward points in the TBC Store (for eGift cards that are non-transferable and have no cash value). Reward Points expire on March 1 every year. Points from the current year will be reinstated.
- Take a survey about your donation experience
- Get a mobile version of your Donor ID card
Where can I donate to get points?
TBC Rewards Points are offered at most donation sites. We have special promotions for bonus rewards points, so follow us on social media for updates. If you’d like to donate today, click here to find a drive near you.
When can I redeem my bonus points?
If you received bonus points, CONGRATS! Please allow at least 2 business days following your donation for our system to sync all new data from that day. You can check for your bonus points in your Donor Portal.
How do I redeem my rewards?
Once you are signed in to your account, choose ONLINE STORE from the home page. Follow these instructions:
- Visit our website or log on to our TBC NOW App
- Go to “Online Store” to view points available and eGift card options
- Make your selection and checkout
- You should receive your eGift card to your email address within 5-10 minutes
TIPS:
- It could take up to 30 minutes after your donation for your points to show in your account
- If you don’t have an account already, create one with your Donor ID Number
- Check spam/junk folder for an email from noreplay@tangocard.com
- Please use the same first and last name that is on your yellow registration form when creating your account for the first time
How to contact TBC Rewards for help:
tbcrewards@thebloodconnection.org or 864-751-1154 or CHAT WITH US!
What happens if I haven't received my eGift card?
Please check your spam/junk folder for an email from noreply@tangocard.com or tbcrewards@thebloodconnection.org.
If you have located the email in your spam folder, be sure to whitelist it to avoid future issues.
If you haven’t located it in the spam folder, make sure that you have the correct email address set as primary in your donor profile.
If you need your eGift Card resent, please contact us at 864-751-1154 or tbcrewards@thebloodconnection.org.
HAVE MORE
Questions?
Fill out the form below or you can call us at 864-751-1154. We will get back to you within 5 business days.
