TBC REWARDS
Welcome to the Lifesavers Club!
As a TBC Blood Donor, you have access to all your donation information through our TBC Donor Portal. To activate your personal account, you must create a username and password by clicking on the button below. Once your account is linked to your profile, you can access it by clicking Donor Portal at the top right-hand side of our website OR by downloading our app, TBC NOW (available in any app store). If you are creating your account for the first time, please allow 24 hours for our system to sync all new data from the previous day.
Donor ID Card
If this was your first donation with TBC, you will automatically receive a Donor ID card within 4-6 weeks of your donation. If you need to order a new donor ID card, go to the online store in your donor portal and select “donor ID card.” (This does not cost any points). Donors can also edit their mailing address in the account.
Introducing…the UPDATED TBC Store!
TBC has updated the TBC store to include MORE eGift card options for our donors! Every time you donate, you receive reward points. These points can be redeemed for eGift cards of your choice. Here’s how to redeem:
- Log into your account and go to the Online Store
- Choose the dollar amount (or multiple), then click Checkout
- After you check out, you will receive an email that includes a ‘Promo Link’ within 5-10 minutes. This link allows you to choose your eGift cards from a store of 200+ vendors. This link DOES expire, and the expiration date is in the email.
- Click on the link and choose your eGift card(s). If you are selecting multiple, they will come separately to your email. Once you’ve checked out, you’ll receive your eGift card(s), ready to use, within 5-10 minutes.
- If you have any issues, please contact the TBC Donor Response Center at 864 751 1154.
Donor Portal Perks
Beyond the immeasurable reward of saving lives, the TBC Rewards Program gives you fast access to:
- View your blood type
- Edit your contact preferences
- See your donation eligibility date
- Redeem your TBC Rewards (for eGift cards that are non-transferable and have no cash value). Reward Points expire on March 1 every year. Points from the current year will be reinstated.
- Take a survey about your donation experience
- View mini-physical results
Download the TBC NOW App!
Our app makes finding a drive, ordering eGift cards, and seeing your health screening results easy! It’s your donor portal, in the palm of your hand!
- Turn your location on and find a drive closest to you
- Receive real time notifications about bonus points
- Make or change an appointment
- Take your online questionnaire the day of your appointment
- Redeem your TBC Reward points in the TBC Store (for eGift cards that are non-transferable and have no cash value).
- Take a survey about your donation experience
- Get a mobile version of your Donor ID card
How do I redeem my rewards?
How to contact TBC Rewards for help:
tbcrewards@thebloodconnection.org or 864-751-1154 or CHAT WITH US!
When can I redeem my bonus rewards?
If you received bonus rewards, CONGRATS! Please allow at least 2 business days following your donation for our system to sync all new data from that day. You can check for your bonus rewards in your Donor Portal.
Where can I donate to get rewards?
TBC Rewards (also called points) are offered at all donation sites (exceptions may apply). We have special promotions for bonus rewards, so follow us on social media for updates. If you’d like to donate today, click here to find a drive near you.
What happens if I haven't received my eGift card or have issues with the process?
Please check your spam/junk folder for an email from noreply@tangocard.com or tbcrewards@thebloodconnection.org.
If you have located the email in your spam folder, be sure to whitelist it to avoid future issues.
If you haven’t located it in the spam folder, make sure that you have the correct email address set as primary in your donor profile.
If you need have issues with your Donor Portal or eGift card, please contact us at 864-751-1154 or email tbcrewards@thebloodconnection.org.
HAVE MORE
Questions?
Fill out the form below or you can call us at 864-751-1154. We will get back to you within 5 business days. You can also use Live Chat on our website to chat with a TBC representative.
