How Can We Help YOu?
Do you have Issues or Concerns About Your Blood Donation?
- Second Thoughts About the Safety of Your Blood? If you have second thoughts or new reasons to believe that the blood you donated will not be completely safe for transfusion to a patient, please call 1.800.392.6551. At the voice message prompt, press 2 for donor, and then 3 to access this confidential line. Please call without delay.
- Donor Care Response Line – If you feel you are not recovering adequately from your donation, or you are currently experiencing arm discomfort, please call 864.751.1153. At the voice message prompt, press 1 for donor, and then 3 to leave a message. A member of our nursing staff will return your call.
Donors: Find a location, give feedback, host a drive, etc.
If you would like to update your contact information, ask a question about eligibility, need help with your Donor Portal, want to find a blood drive location, etc., our Donor Response Center is here to help! Please call 864-751-1154 or email tbcrewards@thebloodconnection.org.
